Privacy Policy

Introduction

This Privacy Policy describes how UniqueApp ('we', 'us', or 'our') collects, uses, and discloses your information when you use our mobile application and website (the 'Service'). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This policy applies to all users, including casual browsers and registered account holders. If you do not agree with our privacy practices, please do not use our Service.

Information We Collect

We collect various types of information in connection with the Service, including personal data, usage data, and device information. This comprehensive collection enables us to provide you with a personalized and seamless experience while maintaining the highest standards of service quality.

Types of Information Collected:

• Personal Identification Data: This includes your name, email address, phone number, date of birth, and age. We collect this information primarily during account registration and when you voluntarily provide it through profile settings or customer support interactions.
• Location Data: With your permission, we collect precise or approximate location information through GPS, Bluetooth, and WiFi signals. This allows us to provide location-based services and personalized content relevant to your geographic area.
• Device Information: We automatically collect details about your device, including device model, operating system version, unique device identifiers, mobile network information, and device settings. This helps us optimize our Service for different devices and platforms.
• IP Address and Network Data: Your IP address is logged when you access our Service. This information helps us understand your general location, prevent fraudulent activity, and improve our network infrastructure.
• Usage Data: We track how you interact with our Service, including the features you use, the content you view, the duration of your sessions, search queries, clicks, and navigation patterns. This data helps us understand user behavior and improve our offerings.
• Communication Data: If you contact us through email, chat, or support forms, we retain copies of your communications, attachments, and our responses for quality assurance and customer service purposes.
• Payment Information: When you make purchases through our Service, we collect payment details. However, payment processing is handled by secure third-party payment processors, and we do not store complete credit card information on our servers.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to remember your preferences, understand your behavior, and deliver targeted content and advertisements.

How We Use Your Information

The information we collect serves multiple important purposes, all designed to enhance your experience and improve our Service:

Primary Uses:

Data Security

We implement a comprehensive suite of security measures to maintain the safety of your personal information when you enter, submit, or access your data. Our security infrastructure includes:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Sensitive information stored on our servers is also encrypted at rest using advanced encryption algorithms.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who have a legitimate need to access this information. All personnel with access undergo background checks and sign confidentiality agreements.
• Firewalls & Intrusion Detection: Our systems are protected by advanced firewalls and continuous intrusion detection systems that monitor for unauthorized access attempts and suspicious activity.
• Regular Security Audits: We conduct regular security assessments, penetration testing, and vulnerability scans to identify and address potential weaknesses in our systems.
• Data Minimization: We collect and retain only the minimum amount of personal information necessary to provide our Service. We regularly review and delete data that is no longer needed.
• Incident Response Plan: We maintain a comprehensive incident response plan to quickly identify, contain, and remediate any security breaches. In the event of a data breach, we will notify affected users in accordance with applicable laws.

Your Rights and Choices

You have significant rights regarding your personal data, and we are committed to respecting these rights in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Your Privacy Rights Include:

• Right to Access: You have the right to request and obtain a copy of all personal information we hold about you, in a structured, commonly used, and machine-readable format.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal information we have about you.
• Right to Erasure: Under certain circumstances, you can request the deletion of your personal information from our systems, subject to legal and operational constraints.
• Right to Restrict Processing: You can request that we limit how we use your personal information while we verify its accuracy or determine if we have a legitimate reason to continue processing it.
• Right to Data Portability: You can request to receive your personal information in a portable format and transmit it to another service provider.
• Right to Object: You can object to our processing of your personal information for marketing purposes, profiling, or other specific uses.
• Right to Withdraw Consent: If we process your information based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to file a complaint with the appropriate data protection authority in your jurisdiction if you believe we have violated your privacy rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days (or as required by applicable law).

Third-Party Sharing and Disclosure

We may share your personal information with third parties in specific circumstances. We do not sell your personal information to third parties for their marketing purposes. However, we may disclose information in the following situations:

• Service Providers: We share information with vendors, contractors, and service providers who perform services on our behalf, including hosting providers, payment processors, analytics services, and customer support platforms. These third parties are bound by confidentiality agreements and are not permitted to use your information for their own purposes.
• Business Partners: With your consent, we may share information with business partners to provide joint services, co-branded offerings, or integrated features that you have specifically requested.
• Legal Requirements: We may disclose information when required by law, such as in response to subpoenas, court orders, or government requests, or when necessary to protect the rights, privacy, safety, or property of UniqueApp, our users, or the public.
• Business Transfers: If UniqueApp is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
• Aggregated and De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, and analytics purposes.

Cookies and Tracking Technologies

UniqueApp uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our Service. These technologies serve important functions in delivering our Service effectively.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the Service to function properly. They enable basic features like page navigation and access to secure areas. The Service cannot function without these cookies.
• Performance Cookies: These cookies collect information about how you use our Service, including which pages you visit and any errors you encounter. This data helps us improve performance and user experience.
• Functional Cookies: These cookies remember your preferences and choices, such as language selection, theme preference, and login information, to provide a more personalized experience.
• Marketing Cookies: These cookies track your activity across websites to display targeted advertisements based on your interests and behavior. They may be set by us or by third-party advertising partners.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our Service. For more information about cookies and how to manage them, please refer to our Cookie Policy.

Children's Privacy

UniqueApp does not knowingly collect personal information from children under the age of 13. Our Service is not directed to children under 13, and we do not intentionally gather information from this age group. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such information and terminate the child's account.

Parents or guardians who believe their child has provided information to UniqueApp should contact us immediately. For users between 13 and 18 (or the applicable age of digital consent in their jurisdiction), we provide additional privacy protections and require parental consent for certain data collection and processing activities. If you are a parent or guardian and have concerns about your child's use of our Service, please reach out to us.

International Data Transfers

UniqueApp operates globally, and your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. When we transfer information internationally, we implement appropriate safeguards, including standard contractual clauses, adequacy decisions, and your explicit consent, to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

If you are located in the European Economic Area (EEA) or other regions with strict data protection regulations, we ensure that international transfers comply with GDPR and other applicable requirements. By using UniqueApp, you consent to the transfer of your information to countries outside your country of residence as described in this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to provide our Service, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. The retention period varies depending on the type of information and the purpose of processing:

• Account Information: Retained while your account is active and for a reasonable period afterward to comply with legal requirements and resolve disputes.
• Transaction Data: Retained for the duration required by tax laws and financial regulations, typically 7 years.
• Marketing Communications: Retained until you unsubscribe or request deletion.
• Log Data: Typically retained for 90 days, after which it is anonymized or deleted.
• Cookies: Retained according to their type and purpose, typically ranging from session-based to several years.

When information is no longer necessary, we securely delete or anonymize it. If deletion is not possible due to technical or legal constraints, we will restrict processing of that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the bottom of this policy.

If the changes are significant, we may provide additional notice, such as sending you an email notification or displaying a prominent notice on our website. Your continued use of UniqueApp after changes become effective constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you do not agree with the changes, you have the right to delete your account and cease using our Service. For substantial changes that materially affect how we handle your information, we will seek your explicit consent before implementing those changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: